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Dec 19, 2023

Today I’m excited to have a conversation with Alicia Butler Pierre, an operational management consultant, CEO of Equilibria, and author. Alicia shares her journey from being a process engineer to an entrepreneur offering business infrastructure solutions. We are also going to talk about the need every entrepreneur has for business infrastructure and its importance in smooth operations and scaling up, both for home-based businesses and larger companies. Alicia is going to share the significance of a system to link the people, processes, and technologies in business to create a solid foundation, and she will recommend some digital tools and simple methods to start documenting business processes to create and improve business infrastructure.

Topics Covered:

15:43 Discussing Business Infrastructure

20:50 Understanding the Need for Business Infrastructure

26:55 Key Questions for Business Infrastructure

32:14 The Challenge of Scaling a Business

32:40 The Importance of Systemizing Business Operations

33:07 Breaking Down the Business Framework

33:46 Understanding the Role of Each Department in Your Business

34:15 The Power of Delegation in Business Growth

34:55 Organizing Your Company's Digital Records

35:37 The Role of Physical Workspace in Business Productivity

36:55 The Benefits of Business Infrastructure

I hope you learned some valuable things in this episode.  I truly believe you have Greatness inside you.  I know you can Learn, Grow and Accomplish anything you put your mind toward.  I appreciate you listening today.  See you tomorrow.

George Wright III

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About George Wright III:

George Wright is a Proven, Successful Entrepreneur- and he knows how to inspire entrepreneurs, companies, and individuals to achieve Massive Results. With more than 20 years of Executive Management experience and 25 years of Direct Marketing and Sales experience, George is responsible for starting and building several successful multimillion-dollar companies. He started at a very young age to network and build his experience and knowledge of what it takes to become a driven and well-known entrepreneur. George built a multi-million-dollar seminar business, promoting some of the biggest stars and brands in the world. He has accelerated the success and cash flow in each of his ventures through his network of resources and results driven strategies. George is now dedicated to teaching and sharing his Prosperity Principles and Strategies to every Driven and Passionate Entrepreneur he meets. His mission is to Empower Entrepreneurs Globally to create Massive Change and LIVE their Ultimate Destiny.


About Alicia Butler Pierre

Alicia Butler Pierre's career in operations began over 20 years ago as a chemical engineer in several chemical plants and oil refineries in her native Louisiana. It's here where she first started applying principles of process engineering.

Alicia is the founder and CEO of Equilibria, Inc., where she formulated the Kasennu methodology for her clients. She has since successfully applied this methodology in over 30 different industries and counting. Equilibria boasts the world's largest and most comprehensive repository on business infrastructure for small businesses.

She has a B.S. in Chemical Engineering from Louisiana State University and an MBA from Tulane University. She is also a certified Lean Six Sigma Black Belt and has authored over 200 articles, case studies, videos and white papers in the areas of business infrastructure, process improvement and operational excellence.

Combined, her content has received over a quarter of a million views on alone. Her ability to blend scientific, business and mathematical methodologies to solve complex operational problems enables her to bring a unique, tactical and realistic perspective to her clients, who have also included larger enterprises like The Coca-Cola Company, Lowe’s and Shell Oil Company.

Alicia loves traveling internationally and studying ancient civilizations. She lives in Georgia with her husband. Committed to doing the right things the right way, her mantra is "to leave it better than you found it."


Guest Resources:

Personal Website:

Free Linkedin Newsletter:  The Smooth Operator

Free Chapter from Book:  Behind the Façade: How to Structure Company Operations for Sustainable Success

Tips & Strategies:  29 Processes Every Small Business Should Have